Prices

All prices are current at time of publication but are subject to change without notice. Please write to us for large quantity price quotations and custom orders. All prices are in US currency and do not include applicable duties or taxes.

Terms

Prices are FOB New York City. Credit terms are available for public institutions and government agencies. Corporate accounts can be arranged, please request a credit application. Payments can be made by VISA, Master Card, American Express, and Discover. We can also accept payment by wire transfer, or money order, please contact us for details. Foreign payments are subject to a $25.00 collection fee if not made in US dollars drawn on a U.S. bank. Returned checks are subject to a $25 fee. Resale and exempt certificates for NY State sales taxes are honored providing a properly completed form accompanies order or is on file.

Shipments

Wherever possible, shipment is made by ground service (UPS or Fed Ex ground). Their restrictions are 130" length and girth and 150lbs. per package. Oversized and large orders are sent by common carrier and guaranteed air service is provided by FedEx, DHL, etc. Restrictions on the shipment of hazardous materials are constantly changing. Remember, each hazardous material is subject to a $40.00 handling fee when shipped by Ground service, in addition to the freight charges that are calculated on the individual package. Accordingly, due to this charge, it is often economical to purchase larger quantities and ship less often. We cannot ship hazardous materials by air, either domestically or internationally. Please assess your needs accordingly.

Damages and Claims

We are not responsible for damages in transit although every effort is made to pack your order securely. Any visible damage to package should be noted, and photographed when possible, when the package is signed for with the carrier. Notify the carrier of any concealed damage, request an inspection report and advise us. Shortages or discrepancies must be brought to our attention within 72 hours of receipt of goods.

Returns

Customer satisfaction is extremely important to us. If you are unhappy with your purchase for any reason, we will gladly accept a return or exchange within 30 days of delivery. Unfortunately, we cannot accept a return or exchange on paper, cut merchandise like bookcloth and custom-made products. Customers are responsible for shipping costs on any returns or exchanges. To initiate a return, please contact us to receive a return authorization. We then ask that a copy of the RA is shipped with the returned merchandise to: TALAS - returns 330 Morgan Ave Brooklyn, NY 11211

Guarantee

We are not consultants but are always happy to assist in choosing and utilizing the best products for your needs. We advise that prior to use that all products be tested for suitability and the current literature to be checked.

Service

TALAS is pleased to offer custom fabrication, sizing, and quantity discounts on many of our products. Special orders on merchandise not listed in this catalog may also be available. Please send us detailed information and TALAS will make every attempt to source products and supply you with your needs.